FREE EXPRESS SHIPPING FOR ORDERS OVER $80

FAQs

PREORDERS

Preordered items are items that are currently waiting to be received by Ciao Bella Dresses. These items are marked on the website as "preorder" and will have an indication in the description as to how long the wait is before they will be received. The waiting period is an estimate only. 

Items will be prepared for dispatch or collection within 2 business days of being received by Ciao Bella Dresses. 

Any orders with a preorder item in them will be sent once all items are in stock unless otherwise discussed with Ciao Bella Dresses. If you wish for items to be sent separately there may be additional postage fees. Please email shop@ciaobelladresses.com.au to discuss

ONLINE ONLY

Ciao Bella Dresses is run from a family home with small children. Due to this (as well as insurance and registration requirements) Ciao Bella Dresses is strictly online only. We thank you for respecting our families privacy by not requesting access to our family home. Absolutely no try ons will be allowed due to the online nature of the business

LOCAL COLLECTION

For those who are local to the Bunbury area, collection may be available. Please select your choice at pickup.

Collection from East Bunbury will be prepared and available within 1-3 business days. Collection is during business hours only. Once you have placed your order and it is ready for collection, you will receive an email with collection details. 

Collection from Dardanup West will be prepared and available within 1-2 days. If you are in a rush please email shop@ciaobelladresses.com.au and we will do what we can to accommodate your request. Once your item is ready you will receive collection details. Please note that anything past the gate is private property so please ensure you collect your order as instructed. Collection is contactless and available 24/7 including weekends, so this is the best choice for shift workers.